Tourism, Hospitality And Culture Insights Journal

The Effect Of Promotion In Improving Employee Performance At Hotel Grandhika Setiabdi Medan

Andre Permadi Siringo-ringo — 2024-04-05

This study aims to determine promotion at Hotel GranDhika Setiabudi Medan, to determine employee performance at Hotel GranDhika Setiabudi Medan, and to determine the effect of promotion on employee performance at Hotel GranDhika Setiabudi Medan. The research method used is a quantitative method. Data collection techniques in this study are through observation and questionnaires. The population in this study were housekeeping employees at Hotel GranDhika Setiabudi Medan. This study used a sample of 28 respondents. The sample was taken from the GranDhika Hotel housekeeping employees to fill out a questionnaire distributed through an online survey platform. Based on the results of the study, it was found that promotion at Hotel GranDhika Setiabudi Medan has a positive effect on employee performance and the fairer and better the promotion is carried out, the better the employee's performance.[DM1]The effect of promotion on employee performance at Hotel GranDhika Setiabudi Medan is a positive and significant influence where promotion can affect employee performance by 44.3% and the remaining 55.7% is influenced by other factors outside of this study.

The Effectiveness Of Social Media As A Means Of Promotion In Berastagi International Hotel Sibayak

Rikki Sembari Silalahi — 2024-04-05

This study aims to determine the effectiveness of social media as a promotional tool for Hotel Sibayak Internasional Berastagi. This study uses a qualitative method with a descriptive approach to the data obtained in the study using primary data by conducting field observations, interviewing the Sales & Marketing team, and conducting documentation during the research. The results obtained from this study indicate the use of social media as a means of effective promotion. carried out by the Sales & Marketing team by providing digital product information in the form of product photos in the form of posters and videos These are used to reach potential customers.

Analysis Of The Purchasing Mechanism For The Procurement Process Of Housekeeping Department Goods At The Four Pointby Sheraton Hotel Medan

Muhammad Ichiro Al Kindy Siregar — 2024-04-05

The purpose of this study is to describe and explain the role of Purchasing in procuring goods at Four Point by Sheraton Medan Hotel. The results of the research are expected to be a reference and consideration for the Finance Department and more precisely for the Purchasing Department regarding the role of Purchasing in the procurement of Housekeeping Department goods. Purchasing is an important part of an organization where Purchasing's job is to provide all thegoods needed by the company starting from physical goods, services and services This type of research uses case studies of data collected by observation, interviews, documentation,and literature study techniques. The variables are the Purchasing Mechanism and Procurement of Goods (Y). this research itself uses a qualitative approach with descriptive analysis. The results of the analysis of observations and interviews conducted with Mr. Agus as Purchasing Officer stated that the role of Purchasing in the process of ordering goods, procuring goods, and distributing Housekeeping Department goods must be in accordance with the Standard Operational Procedure (SOP). In the Supplier selection process must be carried out in a transparent manner and must have at least 3 suppliers in order to avoid the unavailability of goods requested by the user. Behind that in order to minimize sudden requests made by users, of course this will help the work / activities of a Purchasing without having to make direct purchases.

Tourist Perceptions of Tourism Object in Central Aceh

Wahyudi Wahyudi — 2024-01-08

Central Aceh Regency as one of the western most regions of Indonesia is one of the areas that is the choice of tourist destinations. The natural condition of Central Aceh district which is located in the highlands makes this area crowded with tourists. There are various types of tourism found in Central Aceh district ranging from nature tourism, agro tourism, and historical tourism. This study aims to determine the perception of tourists towards tourism objects in Central Aceh district in terms of Attraction, Amnesity, Accessibility and Hospitality Aspects. This study uses a quantitative descriptive research approach with primary data sources collected using a questionnaire via google form and limited interviews with several respondents. The results showed that the perception of tourists to tourism objects in Central Aceh Regency as a whole is quite good with a percentage of 78%. In particular, tourist perceptions of the attractions aspect of Central Aceh tourism objects are classified as good with a percentage of 85%, the amnesity aspect is quite good with a percentage of 72%, the accessibility aspect is quite good with a percentage of 71% and the hospitality aspect is classified as good with a percentage of 86%.

Analysis Of Room Attendant Service Quality On Costumer Satisfaction In Hotel Taman Simalem Resort

Andhre Vhibrian Silalahi — 2024-04-05

This research was conducted using the interview method with the Room Attendant Supervisor by submitting several questions related to the Room Attendant service quality so as to obtain several responses from the parties interviewed by the researcher. This study aims to find out how the service system provided by the room attendant on customer satisfaction, which is where researchers come directly to conduct interviews with people who have been determined. The object of this research is Hotel Taman Simalem Resort. This re-search concludes that: Room Attendant Hotel Taman Simalem Resort Always tries to pro- vide satisfactory service for guests by following predetermined SOP customer

Effect Of Storing Perishable Food Ingredients On The Quality Of Food Ingredients In The Kitchen

Sabrina Nazmi — 2024-04-05

Utilising food storage is necessary to decrease waste and increase food quality. In this study, the effect of tainted food storage on its quality was evaluated at the Cambridge Hotel Medan. 35 people gathered to hear the announcement. Quantitative techniques using a Likert scale and inferential statistics like validity, reliability, simple regression, and determination are included in data analysis. The Statistical Package for Social Science (SPSS) version 25 was used for the analysis. The study's findings revealed that, according to the determination test, the Cambridge Hotel Medan's food storage had a 12.6% influence on quality, while other factors outside the study had an 87.4% impact. With a significance level of 0.037, the sum of the t values (2,180) exceeds the table of the t values (2.036). The Ha hypotheses are therefore accepted, and the H0 hypothesis is disproved. According to the Ha hypothesis, there is a direct correlation between the integrity of food and how it is stored. Food and beverage goods must be further trained and supervised at storage in line with Standard Operating Procedures (SOP) in order to reduce food waste.

The Effect Of Job Training On The Performance Of Waiters In The Food And Beverage Service Department At The Grand Mercure Medan Angkasa

Ichsan Ardiansyah — 2024-04-05

Workplace training entails an endeavor aimed at enhancing employees' skills to attain specific benchmarks. During this process, participating employees are furnished with diverse instructions and practical guidance, enabling them to reach the desired proficiency level. The fundamental goal of this job training is to cultivate employees who can ultimately proficiently execute assigned tasks, minimizing errors, and enhancing productivity across various responsibilities. This investigation seeks to ascertain the extent of the impact of job training on the performance of servers at the Grand Mercure Hotel Medan Angkasa. Data collection was executed through a questionnaire and direct observations at the research site. The research approach utilized here is quantitative in nature. According to the results derived from the coefficient of determination test, it is evident that the influence of job training (variable X) on server performance (variable Y) amounts to 47.3%, while the remaining 52.7% is influenced by external factors beyond the scope of this study. The findings of this research underscore that job training exerts a positive and significant effect on server performance, and there exist other independent variables that impact server performance beyond the confines of this particular study.

Strategy and Development of Gomara Nature Tourism, Simonis Village, Aek Natas District, North Labuhanbatu Regency, North Sumatra Province

Rita Margaretha Setianingsih — 2024-04-05

This research aims to determine the aspects involved in planning tourism areas in the context of appropriate tourism strategies to achieve successful tourism in the Gomara natural tourism area, Simonis Village, Aek Natas District, North Labuhanbatu Regency. The model for finding strategic tourism planning uses the SOAR (Strength, Opportunity, Aspirations and Results) Model, as another alternative to SWOT analysis, this model is a combination of SWOT and Appreciative Inquiry (AI) strategies introduced by Jacqueline M. Stavros. This model focuses on involving all stakeholders and all implementation integrity, to obtain data about Strengths, Opportunities, Aspirations and Results to be achieved in determining the strategy and development of Gomara natural tourism. In this research, descriptive-analytic methods have been used, also library data, semi-structured interview methods and survey methods have been used to collect data. The statistical population of this study includes residents of Aek Natas Village, the Regional Government, NGOs related to Gomara natural tourism, Simonis Village, Aek Natas District, North Labuhanbatu Regency and visiting tourists. The research results show that there are great strengths and excellent opportunities for Gomara natural tourism, Simonis Village, Aek Natas District, North Labuhanbatu Regency. To achieve this aspiration. The government, NGOs, investors and, institutional elements, and local communities must have good collaboration to create a comprehensive tourism plan for Gomara natural tourism, Simonis Village, Aek Natas District, North Labuhanbatu Regency. such as: creating promotional strategies for the uniqueness and richness of tourist attractions, holding cultural festivals and exhibitions, designing websites, educating local people to make unique handicrafts as icons.