Analysis of French Language Training Needs for Tourism Actors in Nusa Penida

Abstract

This research is intended to review and characterize the French language training requirements for Nusa Penida tour operators to develop their foreign language skills. In Klungkung Regency, Nusa Penida Island which is located in the south of Bali Island is managed as a Regency. Dubbed “Bali Is Called Nusa Penida The Best Destination for Backpackers,” it ranks first out of 20 countries as the biggest destination for tourists worldwide, beating Vietnam, Madagascar, and other ASEAN countries, according to the New Dublin Based Online and Hostel-Booking Platform.

               Comparing the number of visitors from various European countries to Bali from 2016 to 2020, the number of French tourists occupies the top position. Likewise, the island of Nusa Penida sees many French visitors. The following questions were included in a questionnaire given to 50 respondents: What topic of French are you most interested in learning? What kind of French language education are you looking for? What French term or verb would you like to learn first? What kind of substance do you need? What learning method do you prefer?

            According to the responses, speaking and oral communication skills were cited by 70% of respondents as their top learning priority, followed by outreach by 50% of respondents and courses by 36%. 44% of respondents identified greetings as a function of the language they wanted to learn, while 24% chose greetings and giving information. 48% of respondents said they wanted travel information, and 26% said they wanted information about food. 34% of respondents chose reading and writing as their preferred learning method, while 28% chose to listen.